Contact UBG
Send us a question and a person reads it. If you are a member or a supplier partner, say so and give us your UBG® member number — it gets your request to the right desk faster.
General questions, comments and support
For anything else — general questions, comments or information about United Buyers Group — fill out the form below.
Consumer Financing support
For assistance with the United Buyers Group Consumer Financing program, payments or finance portal login, use the reference list below.
| Issue / Concern | Contact information |
|---|---|
New accountsPending application status | 844-271-2666 — select OPTION 1, then OPTION 1 |
AuthorizationsTo verify account information, request credit line increases or look up accounts | 844-271-2666 — select OPTION 1, then OPTION 2 |
CBC HelpdeskQuestions about the CBC Portal and password assistance | 844-271-2666 — select OPTION 1, then OPTION 3 |
Supplies / CollateralTo reorder supplies and application brochures | https://ubgconsumercredit.westcamponline.com — user ID is the primary email, password is ADS |
Program questionsDouglas Young, Account Manager |
Protection of personal information
Questions about the personal information we hold, or a request concerning your own? Write to our Privacy Officer directly.
Dominique Pagé
Privacy Officer
confidentiality@united-buyers-group.com